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Terms & Conditions

Terms and Conditions

Last Updated: 08/07/2025

Please carefully read these Terms and Conditions ("Terms") before using our website or placing an order. These Terms constitute a legally binding agreement between you and SLS Performance Pte. Ltd.

1. Introduction

The website located at drinknumin.com and any related mobile applications (the "Website") are owned and operated by SLS Performance Pte. Ltd., a company registered in Singapore ("Numin", "we", "us," or "our").

By visiting and using our Website and/or purchasing from us, you agree to be bound by these Terms, including the additional terms and conditions and policies referenced herein (including our Privacy Policy).

BY ACCESSING OR USING THE WEBSITE, INCLUDING PLACING A PRE-ORDER FOR ANY PRODUCTS, YOU ACCEPT THAT YOU HAVE READ, UNDERSTOOD, AND AGREE TO BE BOUND BY THESE TERMS. IF YOU DO NOT ACCEPT THESE TERMS, YOU MUST NOT ACCESS OR USE THE WEBSITE.

2. Acceptance of Terms

You must be 18 years or older and have the authority to enter into a binding contract with us to use the Website. The Website is not intended for children under the age of 18. By using the Website, you affirm that you are at least 18 years old.

3. Changes to Terms

We reserve the right to modify these Terms at any time at our sole discretion. Changes will be posted on this page with an updated "Last Updated" date. Your continued use of the Website after changes become effective constitutes acceptance of the new Terms.

4. Products and Services

Product Description

Numin is the world's first clinically-proven beverage specifically designed to combat decision fatigue. Our products are described as accurately as possible, but we do not warrant that descriptions are complete, current, or error-free.

Pre-Order Status

IMPORTANT: Numin is currently in pre-order status. Products are expected to ship in September 2024. Shipping dates are estimates and may be subject to change.

Product Availability

  • Products are available for personal use only
  • You cannot resell Products offered on the Website
  • We reserve the right to discontinue or change product specifications at any time
  • Product availability may be limited

5. Pricing and Payment Terms

Pricing

  • All prices are displayed in USD unless otherwise specified
  • Prices include applicable taxes where required
  • Shipping costs are calculated at checkout
  • We reserve the right to change prices at any time

Payment Methods

We accept major credit cards and other payment methods as displayed at checkout. Payment must be received prior to order acceptance.

Pre-Order Payments

For pre-orders, payment is required at the time of order placement. Your card will be charged immediately upon order confirmation.

6. Order Processing, Shipping, and Delivery

Order Acceptance

We will confirm acceptance of your order by sending an order confirmation email. We may require additional information or reject orders if products are unexpectedly unavailable.

Shipping Timeline

Pre-orders are expected to ship in September 2024. We will provide updates if shipping timelines change. Standard shipping times apply once products are dispatched.

Shipping Restrictions

We currently ship to [SPECIFY COUNTRIES/REGIONS]. Shipping costs and delivery timeframes vary by location.

Risk of Loss

Risk of loss and title for products pass to you upon delivery to the shipping address you provide.

7. Returns, Refunds, and Cancellations

Pre-Order Cancellations

You may cancel your pre-order at any time before shipping by contacting our customer support at support@drinknumin.com. Full refunds will be processed within 5-10 business days.

30-Day Money-Back Guarantee

We offer a 30-day money-back guarantee on your first order. If you're not satisfied, return the unused portion with original packaging within 30 days of delivery for a full refund (excluding shipping costs).

Return Process

To initiate a return:

  1. Contact support@drinknumin.com within the applicable timeframe
  2. Provide your order number and reason for return
  3. Follow provided return instructions
  4. Products must be returned in original condition

Refund Processing

Refunds are processed using the original payment method within 5-10 business days of receiving returned items.

8. User Accounts

Account Creation

You may create an account to facilitate orders and access account features. You are responsible for maintaining account security and all activities under your account.

Account Termination

We reserve the right to suspend or terminate accounts for violations of these Terms or fraudulent activity.

9. User Conduct and Prohibited Activities

You agree not to:

  • Use the Website for any unlawful purpose
  • Attempt to gain unauthorized access to our systems
  • Upload malicious code or interfere with Website functionality
  • Use the Website to collect personal data about others
  • Create false identities or provide inaccurate information
  • Engage in any activity that could damage or disrupt our services

10. Intellectual Property

Our Content

All Website content, including text, graphics, logos, images, and software, is owned by Numin or our licensors and protected by intellectual property laws.

Limited License

We grant you a limited, non-exclusive, non-transferable license to access and use the Website for personal purposes only.

Restrictions

You may not reproduce, distribute, modify, or create derivative works from our content without written permission.

11. SMS/Text Messaging Terms

Service Description

The Numin mobile message service (the "Service") is operated by SLS Performance Pte. Ltd. Your use of the Service constitutes agreement to these mobile terms.

Consent and Messages

By consenting to Numin's SMS/text messaging service, you agree to receive recurring messages from us through your wireless provider, even if registered on Do Not Call lists. Message frequency varies. Messages may include promotions, cart reminders, and other marketing offers.

Costs

We don't charge for the Service, but standard message and data rates from your wireless provider may apply. You are responsible for all wireless charges.

Opt-Out

Text STOP to +18663108981 or use unsubscribe links to cancel. You'll receive confirmation of opt-out.

Support

Text HELP to +18663108981 or email support@drinknumin.com for assistance.

12. Third-Party Links and Content

Our Website may contain links to third-party websites. We are not responsible for third-party content, privacy practices, or services. You access third-party sites at your own risk.

13. Privacy and Data Protection

Your privacy is important to us. Please review our Privacy Policy, which governs how we collect, use, and protect your personal information.

14. Health Disclaimer

IMPORTANT HEALTH INFORMATION:

The information on this Website is for general informational purposes only and is not intended as medical advice. Our products are not intended to diagnose, treat, cure, or prevent any disease.

Always consult your physician before using our products, especially if you are:

  • Pregnant or nursing
  • Taking medications
  • Under medical supervision
  • Have known medical conditions

These statements have not been evaluated by the FDA.

15. Disclaimers and Warranties

TO THE FULLEST EXTENT PERMITTED BY LAW:

Website Disclaimer

The Website is provided "as is" and "as available" without warranties of any kind, either express or implied.

Product Disclaimers

We do not warrant that product descriptions are accurate, complete, or error-free. Results may vary between individuals.

No Warranties

We disclaim all warranties, including merchantability, fitness for a particular purpose, and non-infringement.

16. Limitation of Liability

TO THE FULLEST EXTENT PERMITTED BY LAW:

We shall not be liable for any indirect, special, incidental, or consequential damages, including loss of profits, data, or business, arising from:

  • Use or inability to use the Website
  • Use of products purchased through the Website
  • Any errors or omissions in content

Our total liability shall not exceed the amount you paid for the specific product or service.

17. Indemnification

You agree to indemnify and hold harmless Numin and its officers, employees, and agents from any claims, damages, or expenses arising from:

  • Your use of the Website
  • Your violation of these Terms
  • Your violation of any third-party rights

18. Force Majeure

We shall not be liable for any failure to perform due to events beyond our reasonable control, including natural disasters, pandemics, government actions, or supply chain disruptions.

19. Governing Law and Jurisdiction

These Terms are governed by the laws of Singapore. Any disputes shall be resolved in the courts of Singapore.

20. Electronic Communications

You consent to receive electronic communications from us. Electronic communications have the same legal effect as written communications.

21. Severability

If any provision of these Terms is found invalid or unenforceable, the remaining provisions shall continue in full force and effect.

22. Entire Agreement

These Terms, together with our Privacy Policy, constitute the entire agreement between you and Numin regarding use of the Website.

23. Contact Information

For questions about these Terms, please contact us at:

SLS Performance Pte. Ltd.
Email: support@drinknumin.com
Website: drinknumin.com

Mobile-Specific Terms

Mobile Website and App Usage

When accessing our Website through mobile devices, these Terms apply equally. Additional mobile-specific features may have supplementary terms.

Mobile Payments

Mobile payment methods (Apple Pay, Google Pay, etc.) are subject to their respective terms and conditions in addition to these Terms.

Mobile Notifications

If you enable push notifications, you may receive updates about orders, shipping, and promotional offers. You can disable notifications in your device settings.

Data Usage

Using our mobile Website or app may consume data from your mobile plan. Standard data charges from your carrier may apply.

Make every decision count.